Services
Access a Talent Pool of Industry Leading Experts
Due to our hands-on approach, we know the industry and its partners firsthand.
Corporates, Governments,Associations and Insurers trust us to provide quality advice and guidance because we focus on doing the right thing.
We enhance your brand and claims outcome by providing a personalised customer experience, a high level of expertise and leading analytic capabilities.
We offer a smarter way to ensure improved claims outcomes and reduced costs.
We have the scale, scope and strategy expertise to aid in the expansion of partners with our efficient staffing solutions, technology and business model.
Customers Using Our Services
The Leader in Collaborative Claims Solutions
Quality claims management starts with quality people and effective technology.
At Leeson Group, we combine both to ensure our clients and customers get the best of both worlds.
Assignment
Utilising data eliminates the prospect of claim reassignment, which slows customer service and increases costs.
In order to assign incoming claims to the appropriate human processors and adjusters or automated, straight-through processing tools, we use historical data and new data sources to make smarter, quicker judgements regarding claim severity and complexity.
Investigation
Reserves
Utilising current claim information and projected loss trends enables us to swiftly adjust our reserve levels with greater precision, efficiency and frequency than ever before.
Instead of solely modifying reserves on a predetermined Bordereaux schedule, we update reserves in real-time, allowing insurers to maximise the capital available for other investments.
Litigation
Based on data points for each individual claim, we can estimate claim outcomes and provide accurate settlement values and reserve statistics.
This capacity enables our clients to accurately reserve for the greatest possible outcome down to the smallest detail across all classes of the business.
Activity
Complex cases should be handled by more experienced adjusters. Limited data often leads to high reassignment rates, impacting claim duration, settlement amounts and customer experience.
Data analytics and loss characteristics are used to assess, prioritise and allocate claims to the most suitable adjuster based on experience and loss type.
Cost Saving
A significant portion of the loss ratios of insurers is attributable to the defence of contested claims.
Utilising our data capabilities, we evaluate each case and assign it to one of our Senior Claims Consultants who has the requisite expertise to reduce exposure through successful claim resolution.
